Our Privacy Commitment
Before reading the full document, familiarise yourself with the six core principles that shape how BQ88 handles your personal data.
BQ88 only collects personal data that is genuinely necessary to provide platform services effectively and securely. We do not collect irrelevant or excessive information simply because it might be useful down the line. Every piece of data we collect has a clear, justifiable purpose grounded in BQ88's operational requirements.
All BQ88 members' personal data is stored with 256-bit SSL encryption — the highest security standard in the online financial services industry. BQ88's servers are protected by multi-layered firewall systems and are regularly audited by independent cybersecurity experts to detect and patch vulnerabilities before they can be exploited.
BQ88 has never sold, rented, or traded members' personal data to any third party for marketing or advertising purposes, and never will. Your data belongs to you – it is not a revenue source for BQ88. Any disclosure of data to third parties occurs only under strictly limited circumstances, as clearly outlined in this Privacy Policy.
Every BQ88 member has the right to access their personal data, request corrections if there are inaccuracies, apply for data deletion under certain circumstances, and withdraw consent for specific types of data processing. These requests can be submitted at any time via support@bq88.site and will be handled within a reasonable timeframe.
BQ88 does not retain your personal data indefinitely. Data is kept only for as long as necessary to fulfil the purpose for which it was collected, or for the period prescribed by legal and regulatory requirements. Once the retention period has elapsed, data is securely deleted in a manner that is irreversible.
BQ88 is committed to being fully transparent about how your data is processed. This Privacy Policy is written in plain, accessible language – not confusing legal jargon. We want every Malaysian player who reads this document to genuinely understand what happens with their data, not just sign off on it without reading.
Important Note: This Privacy Policy describes BQ88's personal data processing practices for all registered members and platform visitors. By registering a BQ88 account or using any service on this platform, you confirm that you have read and understood this Privacy Policy. If you have any questions about how we handle your data, please contact us at support@bq88.site before continuing to use the platform.
BQ88 (hereinafter referred to as "BQ88", "we" or "the platform") operates an online sports betting and casino platform serving players in Malaysia. As a platform that processes the financial and personal data of its members, we understand that trust is the foundation of our relationship with every Malaysian player who chooses to join BQ88.
This Privacy Policy explains in detail how BQ88 collects, uses, stores, protects, and discloses your personal data. It also outlines your rights as a data subject and how to exercise those rights. We encourage you to read this document carefully and to contact us if any part is unclear.
The term "personal data" in this Privacy Policy refers to any information that can be used to identify you directly or indirectly, including your name, phone number, email address, payment information, and activity history on the BQ88 platform. We handle all categories of this data in accordance with strict and responsible data protection standards.
BQ88 collects several categories of personal data when you register and use our platform. Below is a detailed summary of the types of data collected and their sources:
Account Registration Data
Identity Verification Data (KYC)
Financial & Transaction Data
Platform Activity Data
Technical Data
BQ88 uses collected personal data solely for legitimate, stated purposes. Below is a detailed explanation of each data use purpose:
BQ88 does not use your personal data for automated profiling that makes significant decisions about you without human involvement, except for automated fraud detection, which is an industry-standard security measure.
BQ88 processes your personal data on one or more of the following legal bases, depending on the context of the processing:
BQ88 does not sell, rent, or disclose members' personal data to third parties for marketing purposes. Data disclosure only occurs within the following limited contexts and circumstances:
In all of the data-sharing cases described above, BQ88 ensures that the receiving parties have adequate security and privacy measures in place and only use the data for the agreed purposes. BQ88 remains responsible for ensuring that the third parties with whom we share data comply with equivalent data protection standards.
The BQ88 platform uses cookies and similar tracking technologies to ensure smooth platform functionality, session security, and an improved user experience. The following are the categories of cookies used by BQ88:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the BQ88 platform. BQ88 does not use third-party cookies for advertising or cross-site tracking purposes.
As an online platform, your personal data may be stored or processed outside Malaysia – for example, on servers belonging to cloud service providers or international casino game providers that partner with BQ88. In all cases of international data transfers, BQ88 takes the following measures to protect your data:
If you would like to know more about the protection mechanisms used for specific international data transfers, you may request this information by contacting support@bq88.site.
BQ88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for the period required by applicable laws and regulatory obligations. The general data retention guidelines are as follows:
Once the specified retention period has ended, data is securely deleted or anonymised using methods that ensure it cannot be recovered or used to identify any individual.
BQ88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or unintended disclosure:
While BQ88 takes all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. You can help safeguard your account by using a strong password, not sharing your login credentials, and reporting any suspicious activity to support@bq88.site promptly.
As a BQ88 member residing in Malaysia, you have the following rights with respect to your personal data processed by BQ88. To exercise any of these rights, contact support@bq88.site stating the right you wish to exercise and the information required to verify your identity.
You have the right to request a copy of the personal data BQ88 holds about you. BQ88 will provide this information in a readable format within 30 days of the request.
If your personal data on record with BQ88 is inaccurate or incomplete, you have the right to request a correction. BQ88 will process such requests promptly once your identity has been verified.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to BQ88's legal obligations to retain specific data — we will explain these limitations where applicable.
You may request that BQ88 restrict the processing of your data in certain situations – for example, while you are disputing the accuracy of your data or awaiting a decision on your objection request.
For data you have provided to BQ88 based on consent or contract, you have the right to receive a copy in a machine-readable format for your own reuse.
You may object to the processing of your personal data carried out on the basis of BQ88's legitimate interests. BQ88 will cease such processing unless there are compelling and legitimate grounds that override your rights.
The BQ88 platform is exclusively for individuals aged 18 and above. BQ88 does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian who becomes aware that your child has registered a BQ88 account without your knowledge, please contact us immediately at support@bq88.site.
Where BQ88 discovers that personal data of an underage individual has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. BQ88 also employs technical measures to detect and prevent registration by underage individuals, including date of birth verification during registration and the KYC process where required.
The BQ88 platform may contain links to third-party websites or services that operate independently of BQ88. This Privacy Policy applies solely to the BQ88 platform and does not cover the privacy practices of any external websites that may be linked.
BQ88 is not responsible for the content or privacy practices of third-party websites. We recommend reading the privacy policy of each website you visit independently, particularly payment provider sites such as Touch 'n Go, GrabPay, or GrabPay, which maintain their own privacy policies separate from BQ88.
BQ88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or technological developments. The latest version of the Privacy Policy is always published on this page, with a clear update date shown at the top of the document.
For material changes — such as changes to the purposes for which data is used or to the categories of third parties receiving your data — BQ88 will notify members via email or in-platform notification before the changes take effect. For non-material changes such as language corrections or clarifications, changes will take effect immediately upon publication.
Your continued use of the BQ88 platform following any updates to the Privacy Policy constitutes acceptance of the updated version. If you do not agree with the changes made, you may close your BQ88 account by contacting support@bq88.site.
If you have any questions, concerns, or requests regarding this Privacy Policy or how BQ88 handles your personal data, please contact us through the following channels:
BQ88 is committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion requests, BQ88 will provide a response within 30 days in line with established industry standards.
Date this Privacy Policy was last updated: January 2026. In the event of any conflict between other language versions and this Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.
FAQ
Straightforward answers to the questions Malaysian players ask most about how BQ88 handles their personal data.